talk aloud = show the example to use something step by step by the expert
knowledge
engineer
Structure interview have a set of question
~Read the storytelling of IBM on page
87-88
Tacit Capture In Individual interviewing expert
-Advantages to promote knowledge sharing
Tacit Capture in individual being told
-Example lecture told us in order to get a in final you must do the course work
-Example lecture told us in order to get a in final you must do the course work
Tacit Capture in observation
-On how to fold the t-shirt in 2 second
-On how to operate something (motor-based)
-On how to fold the t-shirt in 2 second
-On how to operate something (motor-based)
Acquisition = example petron aquire esso and mobile merge
between to organization