Wednesday, July 3, 2013

Week 3 Lecture class

Tacit Knowledge Management

talk aloud = show the example to use something step by step by the expert
knowledge engineer


Structure interview have a set of question
~Read the storytelling of IBM on page 87-88

Tacit Capture In Individual interviewing expert
     -Advantages  to promote knowledge sharing
Tacit Capture in individual being told
     -Example lecture told us in order to get a in final you must do the course work
Tacit Capture in observation
     -On how to fold the t-shirt in 2 second
     -On how to operate something (motor-based)

Acquisition = example petron aquire esso and mobile merge between to  organization