The SYSTEMS
 |
| General characteristics of a system |
- ¢Has elements
- ¢Has relationships between elements – may be causal or feedback loops
- ¢Has a boundary
- ¢Has an environment outside the boundary
- ¢Has an input and an output
Corporate strategy
~> corporate knowledge
End-user ~>
contribute and benefit
Related systems
~> finance, archive, hr
¢A range of supporting
technologies in four areas of activity:
—Business process
management
—Content
management
—Web content management
—Knowledge
applications
management
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